Operations Director Andy Viner shaking hands with Wards Director Jonathan Hubbard

Hinckley business saves 2 days per month

“Previously, we had to put work arounds in our business to cope with the problems and the lack of contact from our old support provider.  This isn’t the proactive approach we want to take with our business” said Vernon. A substantial investment has been made by Wards to bring their IT solutions up to a level that they are comfortable with and this shows that unlike many businesses, Wards take their stability and operation seriously. We asked Vernon to summarise the impact of the work that we have collectively carried out and he said: “We finally have some comfort that our systems are working in the right way for us, rather than the other way around.  Our business is safe and our IT problems, when they rarely occur, are dealt with in a timely fashion.”

A picture of a person gesturing with their hands whilst looking at a laptop

Is your MSP reactive or proactive? Why it really matters…

IT is crucial to the operations of any business, allowing you to carry out complicated business tasks at the touch of a button. All this increased productivity is great when things are running smoothly, but when they’re not it’s often enough to send your entire business crashing to a halt. If your MSP adopts a…