Prevention, as we all know, is always better than cure. And this is especially true when it comes to IT. Traditionally, businesses would buy their own computers and just call someone in if they went wrong. This approach is known as reactive IT support, and it often used to be enough.
Today, computer technology has advanced so much that it enables us to perform complex business tasks at the touch of a button and communicate freely with people from all over the world. We can email from the comfort of our homes, conference call from the beach, sign multi-million pound contracts on the train.
All this increased productivity is great when things are running smoothly, but when they’re not it’s often enough to send your entire business crashing to a halt. Modern organisations simply can’t afford to rely on a reactive approach to their IT.
Proactive IT support, on the other hand, is all about prevention. Proactive IT teams stop problems before they happen. They perform regular checks and constantly monitor systems for glitches and security breaches. You’ll also find they tend to take a holistic approach to IT infrastructures. Looking at the bigger picture, from environment to network to individual work stations means far fewer stumbling blocks.
We like to take a proactive approach to our work.
Which means we’re happy to work quietly in the background taking care of everything. After all it’s our job to make sure that very little goes wrong.
We’ve invested heavily in the latest software tools that proactively monitor your systems. And it means we can fix and prevent a huge number of problems before they interrupt you.
This is a better approach for everyone.
Effective prevention means less disruption and ultimately less down time, which we all know costs you time and money.
Our brand new educational guide tells you more about why the proactive approach is better, and beats a reactive approach hands down.