When you’re running a business or school, any amount of technology downtime is critical.
We are committed to getting our clients back up and running as quickly as possible.
We don’t have a call centre logging issues and then various other teams picking up bits of the problem.
We have dedicated engineers who will take your call and work until the problem is solved. They might need to draft in some help, but they will remain your single point of contact.
We know this approach works for our clients because we have an 85% customer retention rate. There are not many IT business who can say the same.