The vast majority of UK businesses are now using the cloud in some form. In less than a decade, the cloud has evolved from a concept that only techy people understood to something that’s become the norm. The increase in consumer up-take for personal use has also made the cloud…
They say an elephant never forgets… but I think even an elephant would have a hard time remembering all the password’s it needs for all it’s online accounts. Luckily for elephants they don’t have this struggle but with the average online user having an average of 25 online accounts that…
I have the pleasure in communicating that we have a new starter at Intalect. Dan Afzal is our IT Support Engineer and has joined our helpdesk team. He will be a first point of contact for our customers so delivering a high level of service and ensuring customers are satisfied with the company solutions…
You might not already know this, but in January next year (2020) some of the most popular Microsoft business software will reach the end of its life. Dead. Gone. Kaput. It’s called the 2020 problem, and it’s going to affect half of all businesses in the UK. Because when that…
Myth or fact: Leaving your computer on 24 hours a day is much better for it than switching it off and on again regularly? The correct answer: Myth This myth has circulated around computers for a long time and although it may have been true a long time ago it…
Whoa. Where did 2018 go? How close are you to your business goals for the year? If you’re like most of the business leaders, managers and owners we speak to, not as close as you’d like. Often the biggest issue is team productivity. Time management is a major issue in…
Merry Christmas! We send you our warmest wishes for the festive season. Here at Intalect we’ve had a great year and we’ve enjoyed supporting our customers businesses and organisations, helping them make themost out of their IT services. In 2018 we invested in existing staff and grew our family by another person. We brought new products and services to market and further cemented our position as…
Christmas, it’s a time for loved ones, good food, warm fires, presents and merriment. It’s undoubtedly one of the busiest times of the year, what with the flurry of activity both online and offline throughout the festive period. Online shopping is a brilliant way to get all your gifts ordered and…
Our Operations Director Andy Viner had the pleasure of being invited onto the mid-morning show on BBC Radio Leicester on the 14th November. He discussed the dangers of hacking and how to keep you and your business safe. If you missed it don’t worry you can listen to his interview…
Every day hackers and fraudsters send millions of fraudulent emails to millions of email inboxes worldwide. Whilst some of these emails are obvious frauds riddled with grammar and spelling errors, others can be much harder to spot. You may have seen our previous post on the relatively new Business Email…
Back in May, we all heard a LOT about the new GDPR regulations coming into force. And since then a lot of business owners and managers have adopted the ostrich principle… you know, stick your head in the sand and hope it all goes away! That’s normal. It’s driven by…
You’ve probably heard of phishing attacks. But do you know what phishing actually means? At its simplest, it’s a hacker sending you an email, pretending to be someone else. Perhaps a supplier sending an invoice. Or an email from a customer. And someone in your business clicks on the link,…
As your trusted IT Support company, we like to keep you up to date with any information that could benefit you and your business. We have recently launched a new client helpdesk portal and made improvements to both the email and phone systems, as part of our ongoing commitment to ensuring our customers…
Someone’s been in an accident, they’re badly injured and you need to find out as much information as possible to ensure that they can be treated quickly. You need to find out their name, age, medical conditions, allergies and details of the medication they’re taking, etc. in order to help…
GDPR. It’s a regulation that was implemented on the 25th May 2018 to improve data protection and privacy. That makes it impossible for businesses and companies to exploit user’s online right? Wrong. Unfortunately, their desire to collect as much information and data as possible has led to an overwhelming growth…
Sextortion! (That got your attention didn’t it) Unfortunately, this is a new form of email scam to reach our attention and although this may be humorous to some it isn’t something to be taken lightly. Anyone receiving this email could easily be intimidated by the aggressive nature and intimidation present…
Cloud computing has become increasingly popular in recent years with many businesses opting to move to the ‘cloud’. It’s very likely that you’ve heard of it before, and with 88% of companies having now adopted some form of cloud computing you may even be using it yourself. But what exactly…
In 2020, some of the most commonly used business software is coming to the end of its life, we call this the 2020 problem. That means it will no longer be supported by Microsoft. So if there are any problems with it, they won’t be fixed. It’s likely the software…
According to research conducted by the Cloud Industry Forum, 88% of companies have now adopted some form of cloud computing. What’s cloud computing? – It’s where you use software in your browser, rather than having to download it to your computer. In lots of ways, the increase in the use…
Microsoft Office 365 is brilliant. You probably already know that, because working in the Cloud lets you and your team access documents from anywhere with an internet connection. It’s got loads of great applications all available in one place. You can collaborate on documents, share files and communicate seamlessly with…
Some Samsung users have reported that their phones are sending random photos or even whole galleries of images to contacts without their permission. If that wasn’t bad enough, users had no knowledge or evidence of the mass photo sharing in Samsung messages and were only notified by the contact with…
Did you know, around 87% of small businesses still think they won’t be targeted by cyber attackers. Yeah that’s right. 87%. You might even be reading this now thinking, “Yeah, yeah, but it still won’t happen to me. I’ll take my chances.” So here’s a bold challenge for you. I’m…
Google is undoubtedly one of the biggest search engines worldwide. It will therefore come as no surprise that they take their users security very seriously and made a pledge to flag all unencrypted websites by the end of 2018. If you don’t have an SSL certificate on your website, Google will…
Business Email Commerce (BEC), also known as CEO Fraud, is a relatively new form of scam, providing fast results for hackers and creating maximum damage within your business. These emails are much harder to spot and end up costing millions in fraudulent transfers. They use social engineering tools to carefully…
Emma stated “We finally have some comfort that when a technical issue does arise it will be dealt with in a timely fashion by individuals who have a personal drive to finding the solution. Overall, we couldn’t have asked for a better standard of service that really reflects what we…
We’ve just launched a new client helpdesk portal as part of our ongoing commitment to ensuring our customers and their businesses are kept at the forefront of technological innovation. As we are all well aware technology has massively transformed the way businesses are run, allowing companies both big and small…
The new comprehensive data protection law, GDPR (General Data Protection Regulation) comes into force on the 25th May 2018. Whoa, that time went fast… And so here we are, in a post-GDPR world. It’s now law. And there’s a chance that your business – like most UK businesses – is breaking…
Being able to help resolve your IT issues in a fast and efficient manner generally means that we need as much information as possible. Information over the phone is great but..seeing an error, or being able to see what it is you are doing that is resulting in an issue, is…
The biggest change in data protection legislation for 20 years is happening in just a few weeks’ time, at the end of May. And if you’re not ready for the General Data Protection Regulation, you could face massive fines. Or worse – being named and shamed in public. We can support…
“Previously, we had to put work arounds in our business to cope with the problems and the lack of contact from our old support provider. This isn’t the proactive approach we want to take with our business” said Vernon. A substantial investment has been made by Wards to bring their…
Cyber security is a topic that frequently gets discussed within the news, with big companies releasing information about their security breaches and what precautions they’re taking to protect themselves in the future. A password is sometimes the primary defence against a hacker being able to access your information. But how…
IT is crucial to the operations of any business, allowing you to carry out complicated business tasks at the touch of a button. All this increased productivity is great when things are running smoothly, but when they’re not it’s often enough to send your entire business crashing to a halt.…
GDPR is coming on the 25th May and businesses should be prepared. Many are seeing this date a deadline, however it is actually a go live date of when GDPR starts and the old DPA (Data Protection Act) finishes. The GDPR, much like the Health and Safety act, requires you…
IT plays a major part in any business, with our reliance on technology only set to increase. The constant maintenance required to ensure your IT systems are up to date and secure can be expensive. It may be tempting to look at cheaper alternatives as a way of saving money.…
Technology has become an almost indispensable part of modern society. We rely on it heavily for almost everything and may not necessarily notice the seemingly tailored experience that each service provides. For example, Youtube suggests videos based on the ones you’ve previously watched, Instagram suggests accounts to follow and posts…
Email fraud is your business’s new headache. We now send over 205 billion emails every single day, and that figure is predicted to rise to 246 billion by the end of 2019. Emails are a key part of the communication networks within business allowing you to easily contact clients, prospects and…
Once you download an app the company responsible can do pretty much whatever they like with the data you give them access to. You may have heard about the recent military heat map story, in which soldiers using a fitness app to monitor their progress were inadvertently providing the app…
As you will probably be well aware Malware and web-based cyber attacks have been constantly in the news recently, with big businesses and corporations having been affected. Malware and web-based cyber attacks are the most popular forms of online attack that are growing in their complexity and method of delivery.…
Hewlett- Packard (HP) has announced a worldwide safety recall and replacement program for a battery used in more than 15 of their laptops. The batteries have the potential to overheat, creating a serious risk of fire and a burn hazard to any customers. For this reason, it is extremely important…
Google has released a fix for a bug which could temporarily shut down or cause disruption to home wi-fi networks due to an overload of data from Chromecast and Android devices. What is the issue? The problem arises when Chromecast and Google Home devices wake from a low power “sleep”…
A BYOD scheme can greatly benefit your business, increasing productivity and significantly reducing costs. However, there are some key things you will need to consider to ensure that your BYOD scheme doesn’t turn into a data security nightmare. What is BYOD? And how could it affect your business? As this…
On the whole any advice you recieve from experts in Business Development would tell you to ignore your competitors and devote all your attention into growing your own business. However, it can be worth keeping an eye on them. If only to see if they’ve launched any new initiatives or…
It was recently revealed that nearly all computers, mobile phones, tablets etc. worldwide have been left vulnerable to hackers through security flaws stemming from central processing units, leaving billions of the world’s devices at risk. Central processing units are the chip or microchip contained within devices. The breach could allow…
There is a security hole caused by old user accounts that often gets left unnoticed that is easy to fix with a simple process. When a member of staff starts working at your company, there are often many things that need setting up such as Computer user account Email access…
Technology moves so fast that one day you are buying new hardware, and the next… you notice that things are running slowly, that they are buggy and all of a sudden your expectations of how it should operate aren’t met. Intalect can help you with the main aspects of getting your…
Why should SME’s outsource their IT? Times are hard. That is a fact. Winning new business is getting more challenging and budgets are getting tighter. The reliance on computing and software has accelerated at a rapid rate and there are some key demands that companies and organisations are putting on…
This one is worth a quick read. This week it was reported that a security flaw in the new OS update allowed for access to a user’s Mac without needing to enter a password. Experts used words like “embarrassing” and a “howler” given the nature of the exploit. A release…
It’s been revealed that the NHS has spent £20m on the set up of an ethical hacking security centre to combat digital attacks. Not a figure or statement that you’ll see on the side of the bus but it is an interesting story. It’s a large sum of money and sleeping…
Here are our tips on making sure your devices are fully secure. SECURITY IS IMPORTANT – HERE’S OUR HANDY TIPS: You are a potential target to hackers: You should never say “it won’t happen to me”. Everyone is at risk from cyber-attacks and the potential implications that an attack…
The thought of losing all your data is something that most of us really don’t want to think about. One of the simplest ways to prevent this is by ensuring all your data is backed up, so that if anything goes wrong your data is safe, secure and not lost…
With Data hacks continuing to be a big issue throughout the UK, can you really afford to sit back and leave the security of your business to chance? Click here for the full article. This is an issue we can easily help you prevent, saving you and your business lots…
There is a lot to read, process and implement with GDPR. GDPR will affect everyone, but below is a video outlining some of the key points. Intalect can help you with the main aspects of getting your IT systems in shape to help with protection against breaches of data through…
If you like to plan ahead and keep an eye on tech developments, you’ll be interested in these 2020 predictions for IT. https://medium.com/the-naked-founder/2020-predictions-from-2017-617893fffdda To access more of our News stories click here
WannaCry was “a relatively unsophisticated attack and could have been prevented by the NHS following basic IT security best practice” said Sir Amyas Morse, comptroller and auditor-general of the NAO.” A story in the news today covered a review of the ransomware attacks in May which has just been carried out…
Ransomware is a type of malicious software that threatens to make the victim’s data public or block access to their data until a ransom is paid. This can cost you and your business thousands of pounds and lead to you being unable to work for days, even weeks. However, this…
Cyber attacks such as a DDE attack are a continuous feature of the modern age and can pose a real threat to both you and your companies confidential data. However, this doesn’t have to be the case. We can offer you help and advice on how best to protect yourself…
Whilst you may not know of its official name, you may have been unfortunate enough to experience email spoofing. This is where the sender pretends to be someone they are not by using that person’s email address. It could be anyone, your friend, your parent, your boss or a work…
We all do it. As do our children. When you go somewhere, especially to work, you hunt out the free WIFI like a person possessed. Getting online as soon as possible gets you reconnected to both social media and work systems. However, in general, we never think about how “open…
Microsoft are due to open their first store in the UK and its right around the corner from the Apple store. I’m sure there will be lovely things on show and gadgets galore to play with and perhaps, if I’m down there for a meeting I may call in. But,…
If you are lucky enough to own an Amazon Echo then you’ll understand all the excellent (and stupid) things that you can ask it. Combining that with your love of sci-fi makes the whole experience that much more fun. To celebrate the release of the new Star Trek series Discovery,…
Yet another news story has broken about a high-profile firm being hacked by cyber criminals. Deloitte, one of the 4 major accountancy firms in the world, had their email systems breached and private information was impacted.
Katy says “Both the staff and children are much happier. That’s been the biggest difference since iNTALECT took over. ICT is now less of a chore because things actually work. Confidence has been restored. There is now a plan which everyone involved is signed up to. Whilst the restored faith…
